Frequently Asked Questions

Find answers to common questions about our NDT certification preparation platform

Subscription Quiz System Certification Account Technical

Subscription & Pricing

What subscription plans are available?

We offer two subscription plans to fit your needs:

  • Monthly: $19/month - Full access to all premium features
  • Yearly: $149/year (35% savings) - Full access to all premium features

Both plans can be canceled anytime.

Is there a free trial available?

Yes! We offer a 7-day free trial for all new users. You'll get full access to our premium features during this period. No credit card is required to start your free trial.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also support payments through PayPal.

Quiz System

How does the quiz system work?

Our quiz system is designed to simulate the actual NDT certification exams:

  • Each quiz contains 40 questions per NDT method
  • 70% passing score required (28 correct answers)
  • Timed environment to simulate real exam conditions

After completing a quiz, you'll receive detailed feedback on your performance, including explanations for each answer.

Which NDT methods are covered in the quizzes?

We cover all major NDT methods, including:

Ultrasonic Testing (UT)
Radiographic Testing (RT)
Magnetic Particle Testing (MT)
Liquid Penetrant Testing (PT)
Visual Testing (VT)

Each method includes comprehensive question banks that are regularly updated to reflect the latest industry standards and certification requirements.

Can I retake quizzes if I don't pass?

Yes! You can retake any quiz as many times as you'd like. Each attempt will present a new set of questions from our extensive question bank, ensuring you get a unique testing experience each time.

We encourage you to review the explanations for any questions you answered incorrectly to improve your understanding before retaking the quiz.

Certification

Will this prepare me for ASNT/PCN/other certifications?

Yes! Our platform is designed to help you prepare for various NDT certification programs, including ASNT, PCN, and other internationally recognized certifications. While we don't issue certifications ourselves, our practice questions and quizzes are aligned with the Body of Knowledge (BOK) for these certification programs.

How often are the question banks updated?

Our question banks are reviewed and updated quarterly to ensure they reflect the latest industry standards, codes, and certification requirements. We also update our content whenever there are significant changes to certification body requirements or industry standards.

Technical Support

How can I get help if I have technical issues?

If you're experiencing technical issues, try these troubleshooting steps first:

  1. Refresh your browser
  2. Clear your browser cache and cookies
  3. Try using a different web browser
  4. Check your internet connection

If the issue persists, please contact our support team at support@ilovendt.com with details about the problem, including any error messages and the device/browser you're using.

What are the system requirements?

Our platform works on most modern devices and browsers. For the best experience, we recommend:

  • Browsers: Latest versions of Chrome, Firefox, Safari, or Edge
  • Internet Speed: Minimum 2Mbps for optimal performance
  • Screen Resolution: 1024x768 or higher
  • JavaScript: Must be enabled in your browser

Mobile devices are supported, but we recommend using a tablet or computer for the best quiz-taking experience.

Still have questions?

Our support team is here to help you with any questions about our platform or NDT certification preparation.

Contact Support